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Frequently Asked Questions
Don't miss out on the benefits of Autoship
![](https://cdn.sanity.io/images/d075r9p6/production/306936d0324d97a3e77379891e3e6b36480741fd-1780x580.jpg)
☑️ Save More!
Every recurring order receives a 5% discount AND free shipping
☑️ Commitment free subscriptions
Easily change, edit or cancel your subscriptions all in once place with our easy to use customer portal
☑️ Hassle free 45 day returns
If you are not satisfied with your order call our customer care team at 1-866-738-4379. You'll be fully refunded and instead of returning the product to us, you'll be able to donate it as you see fit.
☑️ Never run out
Flexible subscriptions means no more last minute grocery store trips. Choose how much litter you need and when you need it. Then, watch ScoopFree litter appear right at your door!
Our most popular Autoship products
Explore Autoship NowMaking life easier
We've introduced a new platform, offering you more flexible delivery options and an easier way to manage your Autoship deliveries! By confirming your orders today you'll continue enjoying hassle-free deliveries with even more convenience.
![cats with litter boxes](https://cdn.sanity.io/images/d075r9p6/production/3fc3318502147002cb59f6929cc58fa5daf82900-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/4a9483f14b529aa21e4d6f6f7a2f13de8d2c6729-1080x1350.png?w=300&h=375&q=75&fit=max&auto=format)
![cats on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/b73de15f92401029558f61b494f9345a6c5fe097-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter](https://cdn.sanity.io/images/d075r9p6/production/1537a2682d991d96ccbc60da525a2b693d406cf8-6073x9113.jpg?rect=0,2,6073,9110&w=300&h=450&q=75&fit=max&auto=format)
![cats with litter boxes](https://cdn.sanity.io/images/d075r9p6/production/3fc3318502147002cb59f6929cc58fa5daf82900-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/4a9483f14b529aa21e4d6f6f7a2f13de8d2c6729-1080x1350.png?w=300&h=375&q=75&fit=max&auto=format)
![cats on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/b73de15f92401029558f61b494f9345a6c5fe097-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter](https://cdn.sanity.io/images/d075r9p6/production/1537a2682d991d96ccbc60da525a2b693d406cf8-6073x9113.jpg?rect=0,2,6073,9110&w=300&h=450&q=75&fit=max&auto=format)
![cats with litter boxes](https://cdn.sanity.io/images/d075r9p6/production/3fc3318502147002cb59f6929cc58fa5daf82900-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/4a9483f14b529aa21e4d6f6f7a2f13de8d2c6729-1080x1350.png?w=300&h=375&q=75&fit=max&auto=format)
![cats on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/b73de15f92401029558f61b494f9345a6c5fe097-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter](https://cdn.sanity.io/images/d075r9p6/production/1537a2682d991d96ccbc60da525a2b693d406cf8-6073x9113.jpg?rect=0,2,6073,9110&w=300&h=450&q=75&fit=max&auto=format)
![cat rolling on back](https://cdn.sanity.io/images/d075r9p6/production/9b5a23ebcf96fc78d746bb92000d163cca39a0c7-3889x5833.jpg?w=300&h=450&q=75&fit=max&auto=format)
![woman and cat](https://cdn.sanity.io/images/d075r9p6/production/0f4c74a7566c66adb6f0cdc008eb92e68d624b4b-1440x1800.jpg?w=300&h=375&q=75&fit=max&auto=format)
![cats with litter box](https://cdn.sanity.io/images/d075r9p6/production/5050abb0168a2b4b4c0ee0910cc7e454f2bd722f-4051x6076.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/ac3db2b2dd599b2046235238058bfd4893b33657-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat rolling on back](https://cdn.sanity.io/images/d075r9p6/production/9b5a23ebcf96fc78d746bb92000d163cca39a0c7-3889x5833.jpg?w=300&h=450&q=75&fit=max&auto=format)
![woman and cat](https://cdn.sanity.io/images/d075r9p6/production/0f4c74a7566c66adb6f0cdc008eb92e68d624b4b-1440x1800.jpg?w=300&h=375&q=75&fit=max&auto=format)
![cats with litter box](https://cdn.sanity.io/images/d075r9p6/production/5050abb0168a2b4b4c0ee0910cc7e454f2bd722f-4051x6076.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/ac3db2b2dd599b2046235238058bfd4893b33657-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat rolling on back](https://cdn.sanity.io/images/d075r9p6/production/9b5a23ebcf96fc78d746bb92000d163cca39a0c7-3889x5833.jpg?w=300&h=450&q=75&fit=max&auto=format)
![woman and cat](https://cdn.sanity.io/images/d075r9p6/production/0f4c74a7566c66adb6f0cdc008eb92e68d624b4b-1440x1800.jpg?w=300&h=375&q=75&fit=max&auto=format)
![cats with litter box](https://cdn.sanity.io/images/d075r9p6/production/5050abb0168a2b4b4c0ee0910cc7e454f2bd722f-4051x6076.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat on top of litter box](https://cdn.sanity.io/images/d075r9p6/production/ac3db2b2dd599b2046235238058bfd4893b33657-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![black cat laying in front of litter box](https://cdn.sanity.io/images/d075r9p6/production/e8f47810c3eb78846a8db179c02ea5badf222fd8-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/6da732ec5808a62065a068439bb57e85b7ddebd0-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![family with cat](https://cdn.sanity.io/images/d075r9p6/production/daffa25e58a18cc531c989191db8f53b81a8a408-2976x4464.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/de638e12b340c8bd4baecd94ec55fde24b0b7821-3865x4831.jpg?w=300&h=375&q=75&fit=max&auto=format)
![black cat laying in front of litter box](https://cdn.sanity.io/images/d075r9p6/production/e8f47810c3eb78846a8db179c02ea5badf222fd8-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/6da732ec5808a62065a068439bb57e85b7ddebd0-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![family with cat](https://cdn.sanity.io/images/d075r9p6/production/daffa25e58a18cc531c989191db8f53b81a8a408-2976x4464.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/de638e12b340c8bd4baecd94ec55fde24b0b7821-3865x4831.jpg?w=300&h=375&q=75&fit=max&auto=format)
![black cat laying in front of litter box](https://cdn.sanity.io/images/d075r9p6/production/e8f47810c3eb78846a8db179c02ea5badf222fd8-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/6da732ec5808a62065a068439bb57e85b7ddebd0-3024x4032.jpg?w=300&h=400&q=75&fit=max&auto=format)
![family with cat](https://cdn.sanity.io/images/d075r9p6/production/daffa25e58a18cc531c989191db8f53b81a8a408-2976x4464.jpg?w=300&h=450&q=75&fit=max&auto=format)
![cat with litter box](https://cdn.sanity.io/images/d075r9p6/production/de638e12b340c8bd4baecd94ec55fde24b0b7821-3865x4831.jpg?w=300&h=375&q=75&fit=max&auto=format)
Need Assistance?
Call our customer care team at 1-866-738-4379. We're open Monday through Friday 8 a.m. - 7 p.m. ET.