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Glossary

Aggressive Behaviour
Boundary Zone/Static Correction Zone
Putting Together a Door
Closing Panel
Contact Points
Correction/Level of Correction
Cut-Out Size
Door Flap
Door Frame
Door Rise
Flap Size
Size of Flap Opening
Frame Size
Glass Sweep
Perfect Bark Detection
Pet Area
Pet-Proofing
Pet Size
Pressure Necrosis
Progressive Static Correction
QuickFit Buckle
Radio-Frequency Interference
Receiver Collar
Run-Through Prevention
Static Correction/Static Stimulation
Surge Protector
Time-Out
Tone Only Mode
Transmitter
Warning Zone

Aggressive Behaviour
Never use electronic collars to correct or put a stop to any sort of aggressive behaviour. This includes Remote Trainers, Bark Control Collars, and Fence Receiver Collars. Signs of aggressive behaviour/body language in dogs might be: ears pinned back, body close to the ground, snarling, growling, bolting, launching at, nipping, biting, and the like. Get in touch with your local vet or a professional trainer to see if your pet might be aggressive.
 
Boundary Zone/Static Correction Zone
The Boundary Zone is the area you'd want your pet to steer clear of. Once your pet moves from the safe designated Pet Area into the Warning Zone, he'll hear a warning beep letting him know he's getting near the Boundary Zone. If he goes into the Boundary Zone, your pet's Receiver Collar will start to give a Static Correction, telling him to head back to the Pet Area. The correction will keep on until he's back in the Pet Area.
 
Putting Together a Door
If you have a pet flap and want to swap it out for a tinier one, you can fill in the gap with shims, wee bits of timber used for adjusting the space between two items. Shims are available in hardware or DIY shops.
 
Closing Panel
A closing panel is a cover for your PetSafe door that snaps on or slides in, usually on the inside, to stop your pet from using the door. This comes in handy during bad weather or when you have to restrict your pet’s access.
 
Contact Points
Two metal bits on the receiver collar that give the safe Static Correction to your pet. They're available in two sizes, short and long. Long contact points might be better for pets with longer fur.
 
Correction/Level of Correction
The level of correction your pet will get. PetSafe provides 4 types of correction: spray, static, vibration, and ultrasonic. Each type of correction is safe, gentle, and used as a training signal to redirect your pet’s focus and interrupt their behaviour. The right level for your pet causes a slight, inquiring reaction, like the ears perking up or the head tilting.
 
Cut-Out Size
The opening you made in your door for the pet flap fitting.
 
Door Flap
One, two, or three pieces that fit in between the frames of your door. This is the part your pet goes through to come in and out. The door might have one rectangular/square flap or one flap and one U-shaped flap. The Extreme Weather Door has a three flap system.
 
Door Frame
The pet door frame is made up of two parts: the inside part and the outside part. The internal frame is the frame for the pet door on the inside, and the external frame is the part on the outside of the house. These two pieces fit together to hold a flap in between the two frames.
 
Door Rise
The height from the ground to the underside of the flap in the pet door; it's the height the pet has to step over to go in or out through the pet door.
 
Flap Size
The size of the whole flap itself. This isn't the size of the gap your pet goes through, but the measurement of the entire flap.
 
Size of Flap Opening
The gap in the pet door; the functional flap area for your pet to be going in and out through the pet door. This isn't the overall size of the flap itself.
 
Frame Size
Overall dimensions of the pet door, typically taken from the outer edge of the inner frame.
 
Glass Sweep
A thick rubber sealin' strip used in the patio doors to stick to the pet panel and seal it to the stationary panels, givin' ye a better fit and fewer draughts.
 
Perfect Bark Detection
A PetSafe technology that combines several methods of bark detection to make sure it's only your dog's bark that will trigger a correction. This technology uses both vibration and sound sensors, so the collar will only go off when it picks up both the movement of your dog’s vocal chords and the sound of your dog’s bark. This is essential for effectively managing barking and making sure your pet is trained right to stop barking without any unnecessary corrections.
 
Pet Area
The space where your pet can wander about freely. This is the spot you train your pet to remain within safely without getting reprimanded.
 
Pet-Proofing
Changing your indoor or outdoor living space to make it safe for pets or to stop pets from getting into certain areas. This might involve securing bins, preventing pets from scratching or climbing on furniture, making certain rooms or areas out of bounds, and so on. Our pet proofing solutions are safe, effective, and portable.
 
Pet Size
Your pet's height is taken from the highest point of the pet, the top of the shoulders to the bottom of the chest or belly. Width is measured from the broadest part of the pet, the chest or hips.
 
Pressure Necrosis
If a collar is left on a pet for too long or put on too tight, it can lead to inflammation and swelling. It’s possible for this to be mistaken for a type of burn. This condition can deteriorate into serious swelling and loss of blood flow. The result is what's known as pressure necrosis.

Quick guide for proper care:

  • Be sure not to leave an electronic collar on a pet for more than 12 hours in any one day.
  • When feasible, adjust the collar on the pet's neck every 1 to 2 hours.
  • Never attach a lead to the electronic collar; it'll cause too much pressure on the contacts.
  • When using a separate collar for a lead, don't let it put pressure on the electronic collar.
  • Give the pet's neck and the collar's contacts a weekly wipe with a damp cloth.
  • Check the contact area every day for any signs of a rash or a sore. Check the contact area every day for any signs of a rash or a sore.
  • If a rash or sore is found, stop using the collar until the skin has healed. If the condition continues beyond 48 hours, consult your vet.

To ensure a proper fit, be sure to follow these steps:

  1. Begin with the e-collar switched off and your dog standing at ease, not sitting.
  2. Put the training collar around your dog's neck near the ears. Make sure the contact points are under your dog's neck, against the skin.
    NOTE:It's sometimes needed to trim the hair around the contact points to ensure that contact is steady. Don't shave the pet’s neck as this might raise the chance of skin irritation.
  3. Check how tight the training collar is by slipping a finger between the collar and your dog's neck. It should be tight but not too tight.
  4. Let your dog have the training collar on for a few minutes and then check the fit again. Be sure to recheck the fit as your dog gets used to the training collar.

Remember

  • Electronic collars can't burn a pet's skin.
  • Training professionals can be got in to help you fit and train your pet for the electronic collar. This will help you prevent any harm to your pet’s skin.
  • Don't be leaving an electronic collar on your pet for long stretches of time. Stick to the manufacturer's advice for wearing and using it.
  • Clean your pet's neck and the electronic collar (particularly the contact points) on a regular basis.

 

Progressive Static Correction
With Progressive Static Correction, the static correction starts at the lowest level and automatically rises to the maximum level within 3 seconds.
 
QuickFit Buckle
A PetSafe feature on certain collars that allows you to swiftly and handily put the collar on and take it off, ensuring a perfect fit every time.
 
Radio-Frequency Interference
Radio-frequency interference or 'noise' is down to radio-frequency signals from other household appliances or electronic products that mess with the receiver's ability to get a signal from the transmitter. Interference might be slight, constant, or always changing depending on how much they're used and how close other electronic household items are during use. Household appliances and common electronic products should be kept at least two feet (60 cm) away from the transmitter.
 
Receiver Collar
Receives the radio signal from the transmitter to deliver correction.
 
Run-Through Prevention
A technology that's engineered to guarantee your pet's safety by automatically raising the static correction level if your dog runs or makes a dash for the Boundary Zone to prevent him from bolting through it.
 
Static Correction/Static Stimulation
This is a harmless, mild electrical stimulation used as a training cue to re-focus your pet’s attention and interrupt their behaviour. The correct level for your pet causes a small, curious reaction, such as the ears rising or the head tilting. Most pets quickly learn to avoid receiving a correction by only displaying acceptable behaviour. Imagine a slight tickle. Or a light static-like surprise touching a metal doorknob. “Static correction” products are actually quite mild, even when set at the highest levels (and most pets learn easily at the lower levels). They work so well because they surprise your dog or cat, not because they cause pain. How do static collars work? Static collars contain two small, safe contact points that gently administer a mild electrical stimulation through the skin. Pets experience a tingling sensation that startles them and interrupts their behaviour. When used according to the training guide, teaching your pet the right behaviour is quick and easy. PetSafe also offers static mats that can be placed in “off-limit” areas that deliver stimulation through the paws when stepped on.
 
Surge Protector
A feature on certain fencing models, included with the Fence Transmitter to protect the system from lightning strikes and power surges (USA and Canada only).
 
Time-Out
A feature on some receiver collars where the collar will cease giving correction after a certain amount of time, typically 15 or 30 seconds.
 
Tone Only Mode
Sends a warning beep through your pet’s collar. There’s no stimulation associated with this button. With consistent training, this button can act as either a Negative or Positive Tone. Timing is crucial. You can use the Positive Tone as a marker to reinforce good behaviour by praising or treating the dog straight after the Positive Tone. Or, you can use a Negative Tone with correction to stop unwanted behaviours by following the tone with the correction during or right after the unwanted behaviour. Once your dog associates the Positive Tone with praise or the Negative Tone with the correction, you’ll only need to use the Tone.
 
Transmitter
Sends the radio signal to the receiver collar.
 
Warning Zone
The area between the Pet Area and the Boundary Zone. If your pet leaves the Pet Area and enters the Warning Zone, he will hear a warning beep from his receiver collar. If he goes on past the Warning Zone into the Boundary Zone, he will get a static correction as a signal to go back to his established area.