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Glossary

Aggressive Behaviour
Boundary Zone/Static Correction Zone
Building a Door
Closing Panel
Contact Points
Correction/Level of Correction
Cut-Out Size
Cat Flap
Door Frame
Door Rise
Flap Size
Flap Opening Size
Frame Size
Glass Sweep
Perfect Bark Detection
Pet Area
Pet Proofing
Pet Size
Pressure Necrosis
Progressive Static Correction
QuickFit Buckle
Radio-Frequency Interference
Receiver Collar
Run-Through Prevention
Static Correction/Static Stimulation
Surge Protector
Time-Out
Tone Only Mode
Transmitter
Warning Zone

Aggressive Behaviour
Never use electronic collars to correct or eliminate any form of aggressive behaviour. This includes Remote Trainers, Bark Control Collars, and Fence Receiver Collars. Examples of aggressive behaviour/body language in dogs could include: ears back, body low to the ground, snarling, growling, fleeing, lunging, nipping, biting, etc. Contact your local veterinarian or professional trainer to determine if your pet might be aggressive.
 
Boundary Zone/Static Correction Zone
The Boundary Zone is the area you want your pet to steer clear of. Once your pet moves from the safe designated Pet Area into the Warning Zone, he will hear a warning beep indicating that he’s approaching the Boundary Zone. If he enters the Boundary Zone, your pet’s Receiver Collar will start to administer a Static Correction, signalling him to return to the Pet Area. The correction will persist until he returns to the Pet Area.
 
Building a Door
If you have a pet flap and wish to replace it with a smaller pet flap, you can fill in the gap by using shims, small pieces of wood used to adjust the space between two objects. Shims are sold at DIY or home improvement shops.
 
Closing Panel
A closing panel is a cover for your PetSafe door that snaps on or slides in, usually on the interior side, to prevent your pet from using the door. This is useful during inclement weather or when you need to restrict your pet’s access.
 
Contact Points
Two metal pieces on the receiver collar that deliver the safe static correction to your pet. They come in two sizes, short and long. Long contact points may be more suitable for pets with longer fur.
 
Correction/Level of Correction
The degree of correction your pet will experience. PetSafe provides 4 types of correction: spray, static, vibration, and ultrasonic. Each method of correction is safe, gentle, and utilised as a training signal to redirect your pet's focus and interrupt their behaviour. The appropriate level for your pet elicits a slight, inquiring response, such as the ears pricking up or the head tilting.
 
Cut-Out Size
The opening you cut in your door for pet flap installation.
 
Cat Flap
One, two, or three pieces that go in between the frames of your door. This is the part your pet passes through to come in and out. The door may have one rectangular/square flap or one flap and one U-shaped flap. The Extreme Weather Door features a three-flap system.
 
Door Frame
The pet door frame consists of two components: the interior part and the exterior part. The internal frame is the frame for the pet door on the inside, and the external frame is the part on the outside of the house. These two pieces fit together to secure a flap between the two frames.
 
Door Rise
The height from the floor to the bottom of the flap in the pet door; it is the height the pet must step over to enter or exit the pet door.
 
Flap Size
The size of the entire flap itself. This is not the size of the hole your pet enters, this is the measurement of the entire flap.
 
Flap Opening Size
The aperture in the pet flap; the functional space for your pet to go in and out through the pet flap. This is not the complete size of the flap itself.
 
Frame Size
Overall pet flap dimensions, typically measured on the outer edge of the interior frame.
 
Glass Sweep
A thick rubber sealing strip used in the patio doors to adhere to the pet panel and seal it to the stationary panels, giving you a better fit and fewer draughts.
 
Perfect Bark Detection
A PetSafe technology that combines multiple bark detection methods to ensure that only your dog's bark will trigger a correction. This technology utilises both vibration and sound sensors, so the collar will only activate when it detects both your dog’s vocal chords moving and the sound of your dog’s bark. This is crucial to ensure barking is controlled effectively and that your pet is properly trained to stop barking without unnecessary corrections.
 
Pet Area
The area in which your pet can roam freely. This is the area you train your pet to stay within safely without receiving correction.
 
Pet Proofing
Altering your indoor or outdoor living space to ensure it's safe for pets or to stop pets from accessing certain areas. This might involve securing bins, preventing pets from scratching or climbing on furniture, making certain rooms or areas out of bounds, and so on. Our pet proofing solutions are safe, effective, and portable.
 
Pet Size
Your pet's height is measured from the tallest part of the pet, the top of the shoulders to the bottom of the chest or belly. Width is measured from the widest part of the pet, the chest or hips.
 
Pressure Necrosis
If a collar is left on a pet for too long or put on too tight, it can cause inflammation and edema. It’s possible for this to be mistaken as a burn of some type. This condition can deteriorate into severe edema and loss of blood flow. The result is what is known as pressure necrosis.

Quick guide for proper care:

  • Always avoid leaving an electronic collar on a pet for more than 12 hours a day.
  • When possible, reposition the collar on the pet’s neck every 1 to 2 hours.
  • Never attach a lead to the electronic collar; it will cause excessive pressure on the contacts.
  • When using a separate collar for a lead, don’t allow it to put pressure on the electronic collar.
  • Wash the pet's neck area and the contacts of the collar weekly with a damp cloth.
  • Examine the contact area daily for signs of a rash or a sore. Examine the contact area daily for signs of a rash or a sore.
  • If a rash or sore is found, stop using the collar until the skin has healed. If the condition persists beyond 48 hours, consult your vet.

To ensure a proper fit, please follow these steps:

  1. Begin with the electronic collar switched off and your dog standing comfortably, not sitting.
  2. Place the training collar on your dog’s neck near the ears. Centre the contact points underneath your dog’s neck, touching the skin.
    NOTE:It is sometimes necessary to trim the hair around the contact points to ensure that contact is consistent. Do not shave the pet’s neck as this may increase the risk of skin irritation.
  3. Check the tightness of the training collar by inserting one finger between the collar and your dog’s neck. The fit should be snug but not constricting.
  4. Let your dog wear the training collar for several minutes then check the fit again. Reassess the fit as your dog gets more accustomed to the training collar.

Remember

  • Electronic collars cannot cause burns to a pet’s skin.
  • Training professionals can be hired to help you fit and train your pet to the electronic collar. This will help you avoid any injuries to your pet’s skin.
  • Avoid leaving an electronic collar on your pet for extended periods of time. Follow the manufacturer's recommendations for wear and use.
  • Clean your pet's neck and the electronic collar (especially the contact points) regularly.

 

Progressive Static Correction
With Progressive Static Correction, static correction starts at the lowest level and automatically rises to the maximum level within 3 seconds.
 
QuickFit Buckle
A PetSafe feature on selected collars that allows you to quickly and easily put the collar on and take it off, ensuring a perfect fit every time.
 
Radio-Frequency Interference
Radio-frequency interference or 'noise' is due to radio-frequency signals from other household appliances or electronic products that disrupt the receiver from receiving a signal from the transmitter. Interference can be minimal, constant, or ever changing based on usage and proximity of other electronic household items during operation. Household appliances and common electronic products should be placed at least two feet (60 cm) away from the transmitter.
 
Receiver Collar
Receives the radio signal from the transmitter to deliver correction.
 
Run-Through Prevention
A technology that is designed to ensure your pet's safety by automatically increasing the static correction level if your dog runs or darts towards the Boundary Zone to keep him from running through it.
 
Static Correction/Static Stimulation
This is a harmless, mild electrical stimulation used as a training cue to re-focus your pet’s attention and interrupt their behaviour. The correct level for your pet causes a small, curious reaction, such as the ears rising or the head tilting. Most pets quickly learn to avoid receiving a correction by only displaying acceptable behaviour. Imagine a slight tickle. Or a light static-like surprise touching a metal door knob. “Static correction” products are actually quite mild, even when set at the highest levels (and most pets learn easily at the lower levels). They work so well because they surprise your dog or cat, not because they cause pain. How do static collars work? Static collars contain two small, safe contact points that gently administer a mild electrical stimulation through the skin. Pets experience a tingling sensation that startles them and interrupts their behaviour. When used according to the training guide, teaching your pet the right behaviour is quick and easy. PetSafe also offers static mats that can be placed in “off-limit” areas that deliver stimulation through the paws when stepped on.
 
Surge Protector
A feature on certain fencing models, included with the Fence Transmitter to protect the system from lightning strikes and power surges (USA and Canada only).
 
Time-Out
A feature on some receiver collars where the collar ceases to administer correction after a predetermined duration, typically 15 or 30 seconds.
 
Tone Only Mode
Emits a warning beep through your pet’s collar. There is no stimulation associated with this button. With consistent training, this button can serve as either a Negative or Positive Tone. Timing is crucial. You can use the Positive Tone as a marker to reinforce positive behaviour by praising or treating the dog immediately following the Positive Tone. Alternatively, you can use a Negative Tone with correction to stop unwanted behaviours by following the tone with the correction during or immediately after the unwanted behaviour. Once your dog associates the Positive Tone with praise or the Negative Tone with the correction, you will only need to use the Tone.
 
Transmitter
Transmits the radio signal to the receiver collar.
 
Warning Zone
The area between the Pet Area and the Boundary Zone. If your pet leaves the Pet Area and enters the Warning Zone, he will hear a warning beep from his receiver collar. If he progresses past the Warning Zone into the Boundary Zone, he will receive a static correction as a signal to return to his established area.