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Glossary

Aggressive Behaviour
Boundary Zone/Static Correction Zone
Building Up a Door
Closing Panel
Contact Points
Correction/Level of Correction
Cut-Out Size
Door Flap
Door Frame
Door Rise
Flap Size
Flap Opening Size
Frame Size
Glass Sweep
Perfect Bark Detection
Pet Area
Pet Proofing
Pet Size
Pressure Necrosis
Progressive Static Correction
QuickFit Buckle
Radio-Frequency Interference
Receiver Collar
Run-Through Prevention
Static Correction/Static Stimulation
Surge Protector
Time-Out
Tone Only Mode
Transmitter
Warning Zone

Aggressive Behaviour
Never use electronic collars to correct or eliminate any form of aggressive behaviour. This includes Remote Trainers, Bark Control Collars, and Fence Receiver Collars. Examples of aggressive behaviour/body language in dogs could include: ears back, body low to the ground, snarling, growling, fleeing, lunging, nipping, biting, etc. Contact your local vet or professional trainer to determine if your pet might be aggressive.
 
Boundary Zone/Static Correction Zone
The Boundary Zone is the area you want your pet to steer clear of. Once your pet moves from the safe designated Pet Area into the Warning Zone, he will hear a warning beep that he’s getting close to the Boundary Zone. If he enters the Boundary Zone, your pet’s Receiver Collar will start to deliver a Static Correction, signalling him to head back to the Pet Area. The correction will keep going until he's back in the Pet Area.
 
Building Up a Door
If you've got a pet door and you're lookin' to swap it out for a smaller one, you can fill in the gap with shims, which are thin bits of wood used for adjustin' the space between two items. You can pick up shims at your local hardware or home improvement shops.
 
Closing Panel
A closing panel is a cover for your PetSafe door that snaps on or slides in, usually on the inside, to stop your pet from using the door. This comes in handy during dodgy weather or when you need to restrict your pet’s access.
 
Contact Points
Two metal bits on the receiver collar that deliver the safe Static Correction to your pet. They come in two sizes, short and long. Long contact points might be better for pets with longer fur.
 
Correction/Level of Correction
The level of correction your pet will cop. PetSafe offers 4 types of correction: spray, static, vibration, and ultrasonic. Each correction type is safe, gentle, and used as a training signal to re-focus your pet's attention and interrupt their behaviour. The right level for your pet causes a slight, curious reaction, like the ears pricking up or the head tilting.
 
Cut-Out Size
The opening you cut in your door for pet door installation.
 
Door Flap
One, two, or three pieces that go in between the frames of your door. This is the part your pet passes through to come in and out. The door might have one rectangular/square flap or one flap and one U-shaped flap. The Extreme Weather Door features a three flap system.
 
Door Frame
The pet door frame is made of two parts: the interior part and the exterior part. The internal frame is the frame for the pet door on the inside, and the external frame is the part on the outside of the home. These two pieces fit together to hold a flap in between the two frames.
 
Door Rise
The height from the floor to the bottom of the flap in the pet door; it's the height the pet has to step over to go in or out through the pet door.
 
Flap Size
The size of the entire flap itself. This isn't the size of the hole your pet goes through, this is the measurement of the whole flap.
 
Flap Opening Size
The gap in the pet door; the usable flap space for your pet to go in and out through the pet door. This isn't the overall size of the flap itself.
 
Frame Size
Overall pet door dimensions, usually measured on the outer edge of the interior frame.
 
Glass Sweep
A thick rubber sealing strip used in the patio doors to stick to the pet panel and seal it to the stationary panels, giving you a better fit and less draughts.
 
Perfect Bark Detection
A PetSafe technology that combines multiple bark detection methods to make sure your dog's bark is the only noise that will trigger a correction. This tech uses both vibration and sound sensors, so the collar will only go off when it picks up both your dog’s vocal chords moving and the sound of your dog’s bark. This is crucial to make sure barking is managed effectively and that your pet is properly trained to stop barking without unnecessary corrections.
 
Pet Area
The area where your pet can wander about freely. This is the zone you train your pet to stay within safely without copping any correction.
 
Pet Proofing
Changing your indoor or outdoor living space to make it safe for pets or to stop pets from getting into certain areas. This might involve securing rubbish bins, preventing pets from scratching or climbing on furniture, making certain rooms or areas out of bounds, and so on. Our pet proofing solutions are safe, effective, and portable.
 
Pet Size
Your pet's height is measured from the tallest part of the pet, the top of the shoulders to the bottom of the chest or belly. Width is measured from the widest part of the pet, the chest or hips.
 
Pressure Necrosis
If a collar is left on a pet for too long or put on too tight, it can cause inflammation and swelling. It’s possible for this to be mistaken as a burn of some sort. This condition can deteriorate into severe swelling and loss of blood flow. The result is what is known as pressure necrosis.

Quick guide for proper care:

  • Always avoid leaving an electronic collar on a pet for more than 12 hours a day.
  • When possible, reposition the collar on the pet’s neck every 1 to 2 hours.
  • Never attach a lead to the electronic collar; it'll cause too much pressure on the contacts.
  • When using a separate collar for a lead, don’t let it put pressure on the electronic collar.
  • Wash your pet's neck area and the contacts of the collar weekly with a damp cloth.
  • Check the contact area every day for any signs of a rash or a sore. Check the contact area every day for any signs of a rash or a sore.
  • If a rash or sore is found, stop using the collar until the skin has healed. If the condition continues for more than 48 hours, see your vet.

To ensure a proper fit, please follow these steps:

  1. Start with the electronic collar turned off and your dog standing comfortably, not sitting.
  2. Place the training collar on your dog's neck near the ears. Make sure the contact points are centred underneath your dog's neck, touching the skin.
    NOTE:It's sometimes necessary to trim the hair around the contact points to ensure that contact is consistent. Don't shave the pet's neck as this may increase the risk of skin irritation.
  3. Check how tight the training collar is by slipping one finger between the collar and your dog's neck. It should be firm but not too tight.
  4. Let your dog wear the training collar for a few minutes then check the fit again. Have another look at the fit as your dog gets more used to the training collar.

Remember

  • Electronic collars can't cause burns to a pet's skin.
  • Training professionals can be hired to help you fit and train your pet to the electronic collar. This will help you avoid any injuries to your pet’s skin.
  • Don't leave an electronic collar on your pet for prolonged periods. Follow the maker's recommendations for wear and use.
  • Clean your pet's neck and the electronic collar (especially the contact points) regularly.

 

Progressive Static Correction
With Progressive Static Correction, static correction starts at the lowest level and automatically increases to the maximum level within 3 seconds.
 
QuickFit Buckle
A PetSafe feature on select collars that lets you quickly and easily take the collar on and off and provides perfect collar fit every time.
 
Radio-Frequency Interference
Radio-frequency interference or 'noise' is due to radio-frequency signals from other household appliances or electronic products that disrupt the receiver from receiving a signal from the transmitter. Interference can be minimal, constant, or ever changing based on usage and proximity of other electronic household items during operation. Household appliances and common electronic products should be placed at least two feet (60 cm) away from the transmitter.
 
Receiver Collar
Receives the radio signal from the transmitter to deliver correction.
 
Run-Through Prevention
A technology that's designed to make sure your pet's safe by automatically upping the static correction level if your dog bolts or dashes towards the Boundary Zone to keep him from legging it through.
 
Static Correction/Static Stimulation
This is a harmless, mild electrical stimulation used as a training cue to re-focus your pet’s attention and interrupt their behaviour. The correct level for your pet causes a small, curious reaction, such as the ears rising or the head tilting. Most pets quickly learn to avoid receiving a correction by only displaying acceptable behaviour. Imagine a slight tickle. Or a light static-like surprise touching a metal doorknob. “Static correction” products are actually quite mild, even when set at the highest levels (and most pets learn easily at the lower levels). They work so well because they surprise your dog or cat, not because they cause pain. How do static collars work? Static collars contain two small, safe contact points that gently administer a mild electrical stimulation through the skin. Pets experience a tingling sensation that startles them and interrupts their behaviour. When used according to the training guide, teaching your pet the right behaviour is quick and easy. PetSafe also offers static mats that can be placed in “off-limit” areas that deliver stimulation through the paws when stepped on.
 
Surge Protector
A feature on certain fencing models, included with the Fence Transmitter to protect the system from lightning strikes and power surges (USA and Canada only).
 
Time-Out
A function on certain receiver collars where the collar will stop delivering correction after a set period of time, usually 15 or 30 seconds.
 
Tone Only Mode
Sends a warning beep through your pet’s collar. There’s no stimulation associated with this button. With consistent training, this button can serve as either a Negative or Positive Tone. Timing is critical. You can use the Positive Tone as a marker to reinforce good behaviour by praising or treating the dog immediately after the Positive Tone. Or, you can use a Negative Tone with correction to stop unwanted behaviours by following the tone with the correction during or immediately after the unwanted behaviour. Once your dog associates the Positive Tone with praise or the Negative Tone with the correction, you’ll only need to use the Tone.
 
Transmitter
Transmits the radio signal to the receiver collar.
 
Warning Zone
The area between the Pet Area and the Boundary Zone. If your pet leaves the Pet Area and enters the Warning Zone, he will hear a warning beep from his receiver collar. If he goes past the Warning Zone into the Boundary Zone, he will cop a static correction as a signal to head back to his established area.